Refund Policy

Returns
Online purchases made through our website are valid for exchanges or returns within 15 days of the date of dispatch. If it has been 15 days since your purchase, unfortunately we cannot offer you an exchange.

All returned/exchanged merchandise must be in perfect condition and/or unused, returned in its original packaging. Items purchased through promotions or sales are final sales and are non-refundable.

Unfortunately, we do not accept returns for special orders or custom items. All shipping charges including delivery cost and tax will be borne by the customer. Please be sure to contact us via email info@normarestrepojewels.com to request a return authorization number before returning the item.

Refunds
We do not make any refunds.